Action Research: Using Narrow Listening to Improve Listening Comprehension for Business Teleconferencing  

Oleh:

Matsuzawa, Takashi

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Asian ESP Journal vol. 8 no. 2 (2012), page 103-124.
Topik: Action research; teleconference; conference calls; narrow listening; business; communication
Fulltext: Untitled6.pdf (483.14KB)

Isi artikel

Even if most business people in Japan feel the need, improving their English skills is generally not easy, primarily due to time constraints in today’s highly competitive business environment. Still, whether we like it or not, globalization has been directing business activities towards English communication, and thus finding the time and means to improve English skills is indeed challenging. This is a report of a training course on English listening comprehension for business people—a course that seeks to address these challenges. The course adopts three key features: to manage the training course, the learning approach, and delivery. The course had seven participants and was conducted over a seven-month period. The results were investigated in multiple ways using triangulation and showed the course was effective in improving listening comprehension in English-language teleconference calls.

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