Verbal Processes in a Labour/Management Negotiation  

Oleh:

Hinkle, Steve ; Stiles, William B. ; Taylor, Laurie A.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Language and Social Psychology (Full Text) vol. 7 no. 2 (Jun. 1988), page 123.
Fulltext: Journal of Language and Social Psychology-1988-Hinkle-123-36.pdf (847.51KB)

Isi artikel

The transcript of a labourlmanagernent negotiation was analysed using Stiles’s verbal response modes (VRM) taxonomy to assess the value of general- purpose discourse analysis in studying negotiation processes. Temporal trends and labourlmanagement differences in response mode use indicated that VRM coding successfully quantified important aspects of the negotiation. Comparisons were made between the results of VRM analysis and those of more specialised methods for analysis of discourse in negotiations.

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