The Effects of Video Conference, Telephone, and Face-to-face Media on Interviewer and Applicant Judgments in Employment Interviews  

Oleh:

Levesque, Laurie L. ; Miles, Jeffrey A. ; Straus, Susan G.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: JOM: Journal of Management vol. 27 no. 3 (2001), page 363-382.
Topik: employment; video conference; telephone; applicant judgement; employment interview
Fulltext: 363.pdf (157.19KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ92.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

We examined the effects of communication media on judgements in job interviews. Fifty - nine MBA students (applicants) had mock interviews in face -to - face meetings and either by video conference or telephone. Results show that interviewers evaluated applicants more favorably in telephone versus face -to - face interviews. This difference was stronger for less physically attractive applicants, which suggests that the telephone filtered negative, visual cues. Although interviewers reported more difficulty regulating and understanding discussions by video conference versus face - to - face, they did not evaluate applicants less favorably by video conference. In contrast to interviewers, applicants had less favorable reactions in video conference versus face - to - face interviews for most measures. Implications for media use in employee selection and recruiting are discussed.

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