Organizational Citizenship Behavior in Contemporary Workplaces in Japan  

Oleh:

Tanaka, Ken'ichiro

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Japan Labor Review vol. 10 no. 3 (2013), page 5-18.
Topik: Organizational Citizenship Behavior (OCB); Workplaces; Employees and Organizations; Performance of the Organization; Employees' Empowerment
Fulltext: JLR39_tanaka.pdf (113.65KB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ134 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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This paper first provides an overview of trends in recent research on organizational citizenship behavior (OCB), OCB classifications and similar concepts, and the influence that OCB has on workplaces, and then recognizes the positive effect that OCB has on employees and organizations as a whole. The number of academic articles concerning OCB is steadily increasing. This paper notes that contextual performance, service-oriented behaviors, and innovation-promotive behaviors are concepts similar to OCB. It confirms that the positive influences of OCB extend not only to the behaviors of individual employees but also to the overall performance of the organization. It then mentions the environment surrounding contemporary workplaces in Japan, and points out that the manifestation of OCB has been negatively influenced by the performance-based pay systems that many Japanese corporations have adopted since the 1990s. It further notes the possibility that OCB will not take place under performance-based pay systems because employees tend to focus on their own performance. Finally, it disc usses HRM strategies for the future under which OCB will be promoted in Japanese workplaces. The author presents “security of justice” in the organization and heightening employees’ empowerment as key measures.

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