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ArtikelSome major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store  
Oleh: Clark, Colin ; Pinch, Trevor
Jenis: Article from Books
Dalam koleksi: Organisation, interaction and practice: studies in ethnomethodology and conversation analysis, page 140-171.
Topik: ethnomethodology
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