Dear Professor: The Influence of Recipient Sex and Status on Personalization and Politeness in E-Mail  

Oleh:

Knupsky, Aimee C. ; Nagy-Bell, Natalie M.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Language and Social Psychology (Full Text) vol. 30 no. 1 (Mar. 2011), page 102-113.
Topik: gender; language; e-mail; status; educational setting
Fulltext: p. 103-113.pdf (304.02KB)

Isi artikel

Although previous research has demonstrated a number of factors that affect the linguistic style of e-mails (e.g., sex of the sender and recipient), the present study emphasized the important role of recipient status on the personalization and politeness of educational e-mails. A total of 66 female undergraduates were asked to compose e-mails to a male or female peer or professor requesting study help for an upcoming exam. Results showed that participants wrote significantly more personalized and polite e-mails to peers, although e-mails to professors displayed significantly more written complexity.

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