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Human Resource Characteristics which are needed in Facing and Managing Change: the Mosaic of Knowledge, Skills, Ability, and Other (KSAO)
Oleh:
Kartikawangi, Dorien
;
Temaluru, Yohanes
Jenis:
Article from Proceeding
Dalam koleksi:
The 2nd International Conference on Business and Communication (ICBC): Managing Change in Global Context : Toward Sustainable Competitiveness
,
page 137-146.
Topik:
human resource
;
KSAOs
;
organizational communication
Fulltext:
E - Proceeding The 2nd ICBC p137.pdf
(1.38MB)
Isi artikel
Global competition and the constant change of environment bring about some consequences to company in facing it. One of these consequences is the readiness of the human resource. Human resource play significant role in the company to drive other resources. Therefore, companies become more selective in recruitment in order to get the right person. Recruitment process is understood as the first communication between company and future employee. The aim of this research is to find basic characteristic of the employee which needed by company based on Knowledge, Skill, Ability and Other Characteristic (KSAOs) in the recruitment process. Method used in this research is triangulation with quantitative dominant. Data gathered through questionnaire and interviews. Finding suggests that company need employee with these four characteristics. Knowledge and Skills are about how deep the person mastering theory as well as its implementation. Ability and Others are about personality of the person. As conclusion, the map of these four characteristic figures out that personalities become more important nowadays and the mosaic of KSAOs are characteristics needed in facing, as well as managing change.
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