Detail Citizen Behavior: The Evaluation of Complaint Application that Connected to Smart City (article of Advances in Science, Technology and Engineering Systems Journal ASTESJ Vol. 5, No. 4, p.24-29 2020) Bibliografi Author: Madyatmadja, Evaristus Didik ; Nindito, Hendro ; Pristinella, Debri Topik: e-government; complaint; Citizen; Smart City Bahasa: (EN )     Penerbit: Advances in Science, Technology and Engineering Systems (ASTES)     Tempat Terbit: Covina, California, USA    Tahun Terbit: 2020     Jenis: Article - diterbitkan di jurnal ilmiah internasional Fulltext: ASTESJ_050403.pdf (631.01KB; 1 download) [Informasi yang berkaitan dengan koleksi ini di internet] Abstract SIARAN is application which is created by Government of South Tangerang City, Indonesia. The application is e-government services social media based. It is designed for citizens to be able to report problems that occur around South Tangerang City. The research was conducted to find out the factors that affect the intention of SIARAN’s users. The research model in this research was Theory of Planned Behavior which was combined by several variables of several acceptance models. The methods which were used to collect the data were literature review and questionnaire. The findings of the research were going to be developed and proceeded by using SEM-PLS (Structural Equation Model - Partial Least Square). The results of this research indicated that Information Design, Architecture, Security, Esthetical Design, give significant positive effects towards attitude. Whereas, Perceived Usefulness and Perceived Ease of Use did not give significant effects towards Attitude. Facilitating Condition and Participation Efficacy gave significant positive effect towards perceived behavior control. Perceived Behavioral Control and Attitude gave significant positive effect towards intention. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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