Anda belum login :: 27 Nov 2024 16:23 WIB
Detail
BukuPengaruh customer experiences terhadap revisit intention dengan mediasi learning in museum dan visitor satisfaction di Museum Wayang (artikel Jurnal Manajemen Vol.12 No.2 2015)
Bibliografi
Author: DEWI, INTAN AUDREY INDIRA ; Laksmidewi, Theresia Dwinita
Topik: museum; experiential marketing; learning in museum; visitor satisfaction; revisit intention; JABFUNG-FEB-TDL-2022-20
Bahasa: (ID )    
Penerbit: Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya     Tempat Terbit: Jakarta    Tahun Terbit: 2015    
Jenis: Article - diterbitkan di jurnal ilmiah nasional
Fulltext:
[Informasi yang berkaitan dengan koleksi ini di internet]
Abstract
Revitalization of the museum in various cities in Indonesia by the government, including in Jakarta, aims to increase visits. To support this objective, museum needs to do the proper marketing strategies, one through experiential marketing approach.This study aims to reveal the effect of the customer experience on revisit intention with learning in museum and visitor satisfaction as mediation, from the perspective of museum visitors. This research was conducted at Museum Wayang, Jakarta. The result showed that customer experience in terms of five dimensions namely, sense, feel, think, act, and relate have positive effect on revisit intention through learning in museum and visitor satisfaction as mediating variables.
Opini AndaKlik untuk menuliskan opini Anda tentang koleksi ini!

Lihat Sejarah Pengadaan  Konversi Metadata   Kembali
design
 
Process time: 0.171875 second(s)