Background
In the knowledge-based society, knowledge is a valuable asset. It is not just a resource but it is the only meaningful resource in this society, encompassing money and muscle power. Without knowledge, power will soon disappear. Following this line of argument, intellectual and service capabilities are more valuable than hard assets. People or organization who can have an access to the latest knowledge or information in the first place will increase its probability in gaining a competitive advantage. In other words, knowledgeable people or organization will hold the future. As a living organism, therefore, the organization needs to put its concerns on the knowledge creation, without which the innovation and development will not occur. This organization will be left behind and lose the competition because it does not have anything to be offered. It will soon lose its performance, reputation, and spirit. Given the importance of knowledge creation, the first step that can be taken is to understand the current position of knowledge creation in the organization before it can be developed further.
Aims
The aim of the research is to find out the current state of the knowledge creation in Information Literacy (IL) service in the Sanata Dharma University Library.
Methods
The authors use the qualitative deductive analysis approach in this research to determine how the qualitative data support the existing theories. The research design in this research is based on the case study in which a full understanding of the current state knowledge creation in the information literacy service of the Sanata Dharma University Library can be revealed. The author conducts semi-structured interviews for data collection. All of the six team members of information literacy service are involved in this interview. Then, the interview results are analysed by using the thematic analysis strategy.
Results
The results show that there is a knowledge creation in the information literacy service of Sanata Dharma University Library. Based on the two Nonaka et al. and the Jordan and Jones knowledge creation, the knowledge creation occurs in every model and mode. However, there are some critical points that should be considered as a future development. In the Nonaka et al knowledge creation framework, the articulation of the tacit knowledge and the willingness of certain team member to share should be elevated. Then, in the Jordan and Jones knowledge creation framework, the equality access of the external resources; the finding of best practise in teaching method for certain circumstance through experiential learning approach; the arrangement of casual events for knowledge exchange; the encouragement of mailing list discussion, the codification and appreciation of the valuable ideas; and, the proper codification of tacit knowledge should be developed further.
Conclusion
The author concludes that the knowledge creation in the information literacy service in the Sanata Dharma University Library has already occurred with some critical points to be developed. |