A Study on The Methodology to Analyse and Prevent Medical Errors Due to Non-Observance  

Oleh:

Jin, Haizhe ; Munechika, Masahiko ; Kaneko, Masaaki ; Sano, Masataka

Jenis: Article from Proceeding
Dalam koleksi: Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011, page 1-8.
Topik: non-observance; medical errors; process improvement; error prevention
Fulltext: JP10_Jin_Fullpaper.pdf (53.54KB)

Isi artikel

It is necessary to tackle medical errors in order to provide safe healthcare. Medical errors are defined as departures from standards and can be divided into 2 categories: the first occurs even though workers follow standards, and the second occurs because they act contrary to standards and is called non-observance. Although some studies, as typified by error proofs, have been performed on the former, there are few studies on the latter. Therefore, errors due to non-observance chronically occur in hospitals. In this paper, we define non-observance as intentional departure from standards and discuss a mechanism generating non-observance. Furthermore, we propose a method to analyse non-observance and to prevent it by improving work methods and education.

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