Tech Rx for Overcrowded Waiting Rooms?  

Oleh:

Konrad, Alex

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Fortune vol. 164 no. 7 (Nov. 2011), page 28.
Topik: Gadgets; Technology; IT Company; Website; Mobile Apps

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: FF16.46 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Physicians love gadgets and technology as much as anyone, but you'd never know it from the way many of them manage their medical practices. Shelves groan with patient files. Plenty of doctors still write out prescriptions. And patients can spend an eternity on hold waiting to book appointments by phone. ZocDoc, a four-year-old tech company, is solving one of those problems. Its website and mobile apps allow patients to search for doctors by specialty and other categories, read reviews, and schedule visits electronically. (Think OpenTable, the popular restaurant reservation site, only for health care.) Consumers like the convenience of the service -- the company says it has some 700,000 monthly users. But it turns out that some of ZocDoc's biggest fans are doctors and hospitals, which use the service not only to win new patients but to help their offices manage appointments and reduce patient paperwork.

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