Detail Service management: operations, strategy, information technology Bibliografi Author: Fitzsimmons, James A. ; Fitzsimmons, Mona J. Topik: service management; service industry; management; service quality; service supply Bahasa: (EN )    ISBN: 978-0-07-340335-9    Edisi: 7th     Penerbit: Irwin/McGraw-Hill     Tempat Terbit: Boston    Tahun Terbit: 2008     Jenis: Books - E-Book Fulltext: James A. Fitzsimmons - Service Management_ Operations, Strategy, Information Technology-McGraw-Hill (2010).pdf (18.83MB; 1 download) Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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