Detail Harvard business review on customer relationship management Bibliografi Author: [s.n] Topik: Customer relations--Management; Branding; Relationship marketing; Retailing Bahasa: (EN )    ISBN: 1-57851-699-4     Penerbit: Harvard Business School Publishing     Tahun Terbit: 2002     Jenis: Books Fulltext: HBR on customer relationship management.pdf (2.26MB; 2 download) Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: 658.812 Har Non-tandon: 2 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Artikel dalam koleksi ini Co-opting customer competence, halaman 1-26 Get inside the lives of your customers, halaman 27-48 The old pillars of new retailing, halaman 49-66 Want to perfect your company's service? use behavioral science, halaman 67-84 Don't homogenize, synchronize, halaman 85-104 Firing up the front line, halaman 105-132 Preventing the premature death of relationship marketing, halaman 133-150 See your brands through your customers' eyes, halaman 151-174  Edit Artikel Related courses ABB 401 - SEMINAR PEMASARAN (Bacaan Anjuran) Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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