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Funeral Price Disclosure in An Urban Market
Oleh:
Nelson, Sandra
;
Hoyt, Kathleen
;
Sommer, Robert
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
The Journal of Consumer Affairs vol. 19 no. 2 (1985)
,
page 241-254.
Topik:
urban
;
funeral price
;
disclosure
;
urban market
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
JJ1
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
During telephone interviews in which funeral directors were asked to provide the least expensive option for a fixed list of services, substantial price dispersion among providers was found. Prospective customers were quoted higher prices than were quoted to consumer researchers. The cost of cremation was one - fifth that of earth burial, and cemetery charges amounted to more than one - half of earth burial costs. A memorial society member was quoted lower prices than were available to private customers of the same firm, and lower prices in relation to other funeral providers. These surveys were supported in an examination of actual funeral bills for memorial society members.
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