Masihkah Mahasiswa Sepenuhnya Menjadi Konsumen Sebuah Perguruan Tinggi?  

Oleh:

Widjayanti, Arifiani

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI - atma jaya
Dalam koleksi: Telaah Manajemen: Jurnal Riset & Konsep Manajemen vol. 6 no. 1 (May 2011), page 29-35.
Topik: student; lecturer; university; consumer relationship; autonomy
Fulltext: masihkah mahasiswa sepenuhnya.pdf (6.17MB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: TT32.3 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

It is hard to establish consumer relationship betwee students and a lecturer or between students and the university, which means that students as consumers have autonomy. Students canot be treated as truly consumer because they are different from common business consumers. Meanwhile, we prevent them from being passive students. Accordingly, the suitable treatment for the students is "treating them as partner" in establishing high quality edication. This means that the gap between students and the edication process will be narrowed, and the learning process will intensify. Furthermore, the university staff will be more supportive in the education process.

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