Managers' Implicit Assumptions About Personnel  

Oleh:

Heslin, Peter A. ; Walle, Don Vande

Jenis: Article from Journal - e-Journal
Dalam koleksi: Current Directions in Psychological Science vol. 17 no. 03 (Jun. 2008), page 219-223.
Topik: Implicit Theories; Assumptions; Mindset; Performance Appraisal; Coaching
Fulltext: 09. Managers' Implicit Assumptions About Personnel.pdf (111.35KB)

Isi artikel

Effective managers recognize both positive and negative changes in employee performance and take appropriate remedial action when required. Managers’ assumptions about the rigidity or malleability of personal attributes (e.g., ability and personality) affect their performance of these critical personnel management tasks. To the extent that managers assume that personal attributes are fixed traits that are largely stable over time, they tend to inadequately recognize actual changes in employee performance and are disinclined to coach employees regarding how to improve their performance. However, a growth-mindset intervention can lead managers to relinquish their fixed mindset and subsequently provide more accurate performance appraisals and helpful employee coaching. Implications for performance evaluation procedures and avenues for future research are outlined.

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