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The High Cost of Lost Trust
Oleh:
Simons, Tony
Jenis:
Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi:
Harvard Business Review bisa di lihat di link (http://web.b.ebscohost.com/ehost/command/detail?sid=f227f0b4-7315-44a4-a7f7-a7cd8cbad80b%40sessionmgr114&vid=12&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&jid=HBR) vol. 80 no. 9 (2002)
,
page 18-19.
Topik:
Trust
;
leadership
;
organizational behaviour
;
profitability
;
values
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
HH10.19
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
It's common sense that managers should deliver on promises and demonstrate the values they preach, but what's the real cost when bosses fail to "walk the talk ?" A hotel - industry study shows a stunning association between profitability and how workers perceive their managers' behavioural integrity.
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