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Detail
ArtikelThe High Cost of Lost Trust  
Oleh: Simons, Tony
Jenis: Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi: Harvard Business Review bisa di lihat di link (http://web.b.ebscohost.com/ehost/command/detail?sid=f227f0b4-7315-44a4-a7f7-a7cd8cbad80b%40sessionmgr114&vid=12&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&jid=HBR) vol. 80 no. 9 (2002), page 18-19.
Topik: Trust; leadership; organizational behaviour; profitability; values
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: HH10.19
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikelIt's common sense that managers should deliver on promises and demonstrate the values they preach, but what's the real cost when bosses fail to "walk the talk ?" A hotel - industry study shows a stunning association between profitability and how workers perceive their managers' behavioural integrity.
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