Management By Fire : A Conversation With Chef Anthony Bourdain  

Oleh:

Bourdain, Anthony ; Morse, Gardiner

Jenis: Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi: Harvard Business Review bisa di lihat di link (http://web.b.ebscohost.com/ehost/command/detail?sid=f227f0b4-7315-44a4-a7f7-a7cd8cbad80b%40sessionmgr114&vid=12&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&jid=HBR) vol. 80 no. 10 (2002), page 57-61.
Topik: MANAGEMENT; employee problems; employee retention; human resources management; interviews; leadership; management of professionals; management philosophy; management styles; teams

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Perpustakaan Pusat (Semanggi) Nomor Panggil: HH10.19 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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When it comes to management styles, newer isn't always better, or so chef Anthony Bourdain tells us in his best - seller Kitchen Confidential and in this conversation with HBR associate editor Gardiner Morse. But his old - fashioned approach - complete with a rigid hierarchy and a sacrosanct code of conduct - produces a counterintuitive result. Bourdain's kitchen at brasserie Les Halles in New York is a politically incorrect, frenzied workplace that demands and cultivates hard work, high performance, and unqualified loyalty. Bourdain runs his kitchen according to the old - school ethic developed by legendary chef Auguste Escoffier. Escoffier developed the "brigade system" after serving in the army during the Franco - Prussian War and ran his kitchens with a command structure much like the army's. According to Bourdain, the military model works because when people are laboring under extreme conditions, they come to feel that they are members of an elite. Bourdain's kitchen is a little society that depends on the kind of loyalty and mutual dependence needed in any crisis situation. And Bourdain "returns loyalty with absolute loyalty." Equally so, he lays down the law about lines that cannot be crossed. His kitchen allows people many personal freedoms but within a rigid framework. Workers must be punctual, take care of their work areas, and focus on making a great product every time. Protected by their highly structured work relationships, people become free to say what they think. Ego simply disappears because it's unnecessary and unwelcome, and resentments aren't allowed to simmer. Most of all, Bourdain says, the mix of informality and order serves to build great teams.

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