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The Influence of User Satisfaction of the Internet-Based Corporations Performance and Productivity: A Case Study on XYZ Company
Oleh:
Sukarsaatmadja, Peggy
;
Abdurachman, Edi
Jenis:
Article from Journal - ilmiah nasional
Dalam koleksi:
Jurnal Piranti Warta vol. 8 no. 3 (Aug. 2005)
,
page 186-202.
Topik:
user satisfaction
;
internet-based application
;
information system
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
PP20.2
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
The objectives of research is to know there is a correlation between user satisfaction on the system application performance and productivity and to know what factors of performance having a significant effect on productivity and on each of productivity factor. The research indicates that there is a correlation between user satisfaction on performance and each factor of productivity (work motivation, work quality, and work result turn around).
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