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BukuManaging your library and its quality: the ISO 9001 way
Bibliografi
Author: Balagué, Núria ; Saarti, Jarmo
Topik: ISO 9001 Standard; Libraries--Quality control; Libraries--Standards
Bahasa: (EN )    ISBN: 978-1-84334-654-8    
Penerbit: Chandos Publishing     Tempat Terbit: Oxford    Tahun Terbit: 2011    
Jenis: Books
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Abstract
This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use on ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries.
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