Pengaruh Signal dan Trust In Capability Or Competence Dimension Terhadap Trust In Intentions and Nokia Sales dan Care Center  

Oleh:

Briliana, Vita

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi: Jurnal Bisnis dan Akuntansi vol. 11 no. 2 (Aug. 2009), page 121-128.
Topik: Signal; Trust in capability or competence dimension; Trust in intentions and value dimensions.
Fulltext: 4_her.pdf (187.19KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ59.4 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

The main purpose of the research is to examine the influence of signal, and trust in capability or competence dimension on trust in intentions and value dimensions. Data was collected using survey questionnaire distribution to 100 respondent of the research is people who service their handphone. Data were analyzed using multiple regression analysis. The result showed that there is significant influence of signal, trust in capability or competence dimension on trust in intentions and value dimensions.

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