Face Concerns in Interpersonal Conflict : A Cross-Cultural Empirical Test of the Face Negotiation Theory  

Oleh:

Oetzel, John G. ; Ting-Toomey, Stella

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Communication Research vol. 30 no. 6 (Dec. 2003), page 599-624.
Topik: interpersonal conflict; cross-cultural communication; conflict styles; self-construals; face theory
Fulltext: Vol 30, no 6, page 599-624.pdf (161.0KB)

Isi artikel

This study sought to test the underlying assumption of the face-negotiation theory that face is an explanatory mechanism for culture’s influence on conflict behavior. A questionnaire was administered to 768 participants in 4 national cultures (China, Germany, Japan, and the United States) asking them to describe interpersonal conflict. The major findings of this study are as follows: (a) cultural individualism-collectivism had direct and indirect effects on conflict styles, (b) independent self-construal related positively with self-face and interdependent self-construal related positively with other-face, (c) self-face related positively with dominating conflict styles and other-face related positively with avoiding and integrating styles,and (d) face accounted for all of the total variance explained (100% of 19% total explained) in dominating, most of the total variance explained in integrating (70% of 20% total explained), and some of the total variance explained in avoiding (38% of 21% total explained) when considering face concerns, cultural individualism collectivism, and self-construals.

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