| Pharmacy Meds is a pharmacy that is the same in general, which is engaged in pharmacy or medicine , pharmacy Meds have 2 kinds of sales ie sales of finished drugs and drug racik, in recent months the pharmacy meds decreased revenue and received complaints from consumers who make purchases drugs , the complaint form services form a little disappointing due to the long wait, and the lack of friendliness of the waiters keeping . In this case the pharmacy meds have never done performance measurements to determine the performance of the performance of the pharmacy , the pharmacy existing problems will need to do a performance measurement which can help measure the performance of the main problem in apoteMeds.Of the problem it is necessary to measure productivity , the measurement performed using Prism Performance method, the method based on measuring the performance of each stakeholder related to the business operations of the pharmacy, using such methods can be known what is desired and the contribution of each relevant stakeholders and measured wheiher this has been achieved for both of these meds pharmacy in performance so far . Stakeholders involved are consumers , employees , owner, suppliers and surrounding communities . Given this research , the authors expect the pharmacy to overcome the existing problems and to evaluate the results of the measurement of performance , so that future pharmacy can make improvements to the productivity of the various aspects involved in operating a pharmacy business. |