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BukuQuantitative Approach To Measure Process Connectivity in Balanced Scorecard Model di dalam Proceeding, ISIEM International Seminar on Industrial Engineering and Management Vol. 6 (Batam, Indonesia, 12-14 Februari 2013)
Bibliografi
Author: Triyanti, Vivi
Topik: Balanced Scorecard; analytic Hierarchy Process
Bahasa: (EN )    
Tempat Terbit: Batam, Indonesia    Tahun Terbit: 2013    
Jenis: Papers/Makalah - pada seminar internasional
Fulltext: Quantitative Approach To Measure Process Connectivity in Balanced Scorecard Model.pdf (3.39MB; 2 download)
Abstract
For measure the performance, Strategy map based on Balanced Scorecard method has
been built. However, using only balanced scorecard approach, it is difficult to measure
quantitatively relation between result, process, and its indicators. How strong performance
of specific indicator affect to specific process, and strong specific process affect to result.
To accommodate this purpose, Analytic Hierarchy Process (AHP) model has been built.
Using its ability in assessing process that has hierarchy, the initial strategy map is
rearranged by giving weight (importance value) to its indicators. Using the hierarchical
model, weight, and indicators value; the weights and performance value of process and
perspectives can be assessed
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