Business Correspondence by Fax : Some Ideas on Why and How to Teach It  

Oleh:

Bertini, Sonya ; Warwick, Barry

Jenis: Article from Bulletin/Magazine
Dalam koleksi: ENGLISH TEACHING FORUM (http://exchanges.state.gov/englishteaching/forum/archives.html) vol. 33 no. 2 (Apr. 1995), page 30.
Fulltext: Business Correspondence by Fax Some Ideas on Why and How to Teach it.pdf (248.82KB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: EE34.7 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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This article explains how we have attempted to deal with a problem we have encountered when teaching corporate language students how to write business correspondence. Despite teaching in a number of multinational companies, we find that the story is always the same. Students indicate that their needs in areas such as using the telephone and socializing are being met, but they are dissatisfied with the writing components of courses. They repeatedly make the point that the model letters presented in textbooks bear little resemblance to the type of correspondence they handle at work. They mention the fax as the written medium they work with most. We will briefly describe some research (Warwick 1992) carried out to discover what people in business really are writing, then move on to consider how well textbooks cover this area and finally, present one possible approach to teaching fax writing.

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