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The social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers (2012)
Bibliografi
Pengarang:
Metz, Adam
ISBN:
978-0-07-175918-2
Bahasa:
English
Penerbit:
McGraw-Hill
Tahun terbit:
2012
Jenis:
Books - Textbook
Lokasi:
Perpustakaan Pusat (Semanggi)
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201301003359
658.812 MET s
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