| Industry competition is so tight this time. Every company is trying to be consistent with the continuous development of the company's performance .. In order for an organization to have an edge on a global scale, then the organization should be able to do any better job in order to produce products or services of a high quality with competitive quality. One way to produce a quality product is to measure the performance of their companies. One way or method of performance measurement is to use the Malcolm Baldrige method. On this research, carried out an assessment of the performance in PT. Frisian Flag Indonesia by using reference Malcolm Baldrige National Quality Award. PT. Frisian Flag Indonesia is one company that is engaged in the production of milk powder, condensed milk and milk ready to drink .. PT. Frisian Flag Indonesia has never been done before overall performance measurement, performance measurement that is only done on a few areas. The expected outputs of this research is the condition of the company's performance at the present time so that the company can determine the current position and can make improvements - improvements to the company's progress. Based on the analysis and assessment of performance in PT. Frisian Flag Indonesia that has been done, the Company obtained a value of 700.5. PT. Frisian Flag Indonesia is in a state of "Industry Leader". This condition illustrates that the organization already has a systematic approach, effective, responsive to the requirements of the item in some parts of the company, and deployment vary in some areas or work units, so that the products there of are owned by the organization is still in the early stages of development on a variety of important areas. Sustainability improvements made by the Company. |