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BukuOrganisation, interaction and practice: studies in ethnomethodology and conversation analysis
Bibliografi
Author: Llewellyn, Nick (Editor); Hindmarsh, Jon (Editor)
Topik: conversation analysis; ethnomethodology
Bahasa: (EN )    ISBN: 978 0 521 88136 4    
Penerbit: Cambridge University Press     Tempat Terbit: Cambridge    Tahun Terbit: 2010    
Jenis: Books
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Abstract
Ethnomethodology has an elusive relationship with organisation studies. The ethnomethodological work of Harold Garfinkel, and the allied conversation analytic work of Harvey Sacks, is often cited and yet empirical contributions informed by ethnomethodology and conversation analysis remain rare. Organisation studies clearly has a lot to say about work but this is normally related to some broader set of social, economic and political issues. Rarely, if ever, does this research involve an analysis of the mundane and practical details of what actual work consists of. This book acts as an evidence-based corrective by showing how research based on ethnomethodology and conversation analysis can contribute to key issues and debates in organisation studies. Drawing on audio/video recordings from a diverse range of work settings, a team of leading scholars present a series of empirical studies that illustrate the importance of paying attention to the real-time achievement of organisational processes and practices.
Artikel dalam koleksi ini
  1. Work and organisation in real time: an introduction, halaman 3-23
  2. Finding organisation in detail: methodological orientations, halaman 24-46
  3. A kind of governance: rules, time and psychology in organisations, halaman 49-73
  4. On the reflexivity between setting and practice: the 'recruitment interview', halaman 74-95
  5. The situated production of stories, halaman 96-118
  6. Orders of bidding: organising participation in auctions of fine art and antiques, halaman 119-139
  7. Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store, halaman 140-171
  8. The work of the work order: document practice in face-to-face service encounters, halaman 172-197
  9. The interactional accomplishment of a strategic plan, halaman 198-217
  10. Peripherality, participation and communities of practice: examining the patient in dental training, halaman 218-240

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