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Teaching Customer Service Hands-On: A Sink-Or-Swim Experience
Oleh:
Ruyter, Ko de
;
Crask, Millard F.
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
Journal of Marketing Education vol. 16 no. 3 (Dec. 1994)
,
page 71-80.
Fulltext:
71.pdf
(1.84MB)
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