Using the Critical Incident Technique as a Learning Tool in Services Marketing Courses  

Oleh:

Sautter, Elise Truly ; Hanna, Joe

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Marketing Education vol. 16 no. 3 (Dec. 1994), page 94-100.
Fulltext: 94.pdf (1.05MB)

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali