How Management Teams Can Have A Good Fight  

Oleh:

Eisenhardt, Katheleen M. ; Kahwajy, Jean L. ; Bourgeois III, L. J.

Jenis: Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi: Harvard Business Review bisa di lihat di link (http://web.b.ebscohost.com/ehost/command/detail?sid=f227f0b4-7315-44a4-a7f7-a7cd8cbad80b%40sessionmgr114&vid=12&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&jid=HBR) vol. 75 no. 4 (1997), page 77-86.
Topik: MANAGEMENT; conflict; creativity; decision making; group dynamics; interpersonal behaviour; leadership; teams

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: HH10.12 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Top level managers know that conflict over issues is natural and even necessary. Management teams that challenge one another's thinking develop a more complete understanding of their choices, create a richer range of options, and make better decisions. But the challenge - familiar to anyone who has ever been part of a management team - is to keep constructive conflict over issues from degenerating into interpersonal conflict. From their research on the interplay of conflict, politics, and speed in the decision - making process of management teams, the authors have distilled a set of tactics characteristic of high - performing teams. These tactics work because they keep conflict focused on issues ; foster collaborative, rather than competitive, relations among team members ; and create a sense of fairness in the decision - making process.

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