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ArtikelLeadership Development : Perk or Priority ? (HBR Case Study and Commentary)  
Oleh: Kesner, Idalene F. ; Burnett, Susan ; Morrison, Mike ; Tichy, Noel M. ; Owens, David
Jenis: Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi: Harvard Business Review bisa di lihat di link (http://web.b.ebscohost.com/ehost/command/detail?sid=f227f0b4-7315-44a4-a7f7-a7cd8cbad80b%40sessionmgr114&vid=12&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&jid=HBR) vol. 81 no. 5 (2003), page 29-40.
Topik: Leadership; HBR case discussions; human resources management; leadership; organizational development; return on investment
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  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: HH10.22
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Isi artikelKaren Barton, Zendal Pharmaceuticals' senior vice - president of human resources, was livid when COO Dave Palmer slashed her executive education budget by 75 %. Without funding, there could be no in - house leadership development program, which was to be the first step toward a full - blown Zendal University. Palmer was not against bold initiatives, but sales were down 26 %, and there was that $300 million debt Zendal took on when it acquired Premier Pharmaceuticals. As a result, Barton's budget wasn't the only one being cut. Palmer added that it wasn't clear what the return on investment of her proposed program - or any of her current ones for that matter - would be. Barton's analysis had been woefully short on quantitative benefits. Figuring ROI for people isn't the same as calculating the payback from a machine, Barton complained to friend and ally Carlos Freitas, head of the medical devices division. But Freitas disagreed : "If you want dollars, you have to show how you fit in with [management's] plans. You must be willing to fight for resources with the rest of us." She knew Freitas was right. She needed to make the case that doubling her budget was a smart move even in tough times. The question was, How ? In R0305A and R0305Z, four commentators - Susan Burnett, an HR executive at Hewlett - Packard ; Mike Morrison, dean of the University of Toyota ; Noel M. Tichy, professor at the University of Michigan Business School; and David Owens, vice - president of Bausch & Lomb's corporate university - offer advice in this fictional case study.
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