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System Characteristics, User Perceptions and Attitudes in the Prediction of Information Technology Acceptance: A Structural Equation Model
Bibliografi
Author:
Al-Gahtani, Said S.
Topik:
Technology Acceptance Model (TAM)
;
Partial Least Squares (PLS)
;
Information Technology (IT)
Bahasa:
(EN )
Tahun Terbit:
0
Jenis:
Article - lainnya
Fulltext:
panel3.pdf
(57.08KB;
1 download
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Abstract
Recently, researchers in IS have begun to rely on the theories of innovation diffusion to study implementation problems. A major focus of these studies has been how potential users’ perceptions of the information technology (IT) innovation influence its adoption. User acceptance of IT has been a primary focus in the MIS implementation research for the past decade. Why do users accept or reject information systems? How user acceptance is affected by system characteristics, perceived usefulness, perceived ease of use, and attitude toward acceptance behavior? The present research addresses these questions. The technology acceptance model (TAM) is used as a base model to produce a causal model resembling a network of relationships among the study’s constructs. A field study of 324 users regarding an end-user system was conducted to validate measures used to operationalize model variables and to test the hypothesized network of relationships. Partial Least Squares (PLS) is a second-generation multivariate analysis technique was used to estimate the parameters of the proposed causal model. The study findings indicate that system features variable has the largest influence on IT acceptance, followed by perceived usefulness. Both constructs have significant direct effects on IT acceptance but also exhibit their indirect effects through perceptions and/or attitude towards acceptance. Ease of use and attitude towards acceptance were found to have an equivalent influence on IT acceptance. Suggestions for future research and implications of findings are discussed.
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