Archiving or documentation that is still done manually likely will lead to the possibility of repetition of data, complicates the job when the data is one with the other data related to each other, and the ownership of scattered data. But with the advancement in information technology, operation manual system gradually began a computerized system replaced. In addition to its growing presence of computer technology in processing information easier for humans, its presence is also easier for humans in the document, calling and looking back that has been stored, and also expand the network of information exchange among individuals wherever located.
In the BPPS Atma Jaya, a form processing, archiving and informationing all data is still done manually by each party that are directly related to the form and must go through lengthy bureaucratic. Long bureaucracy coupled with irregular data documentation causes job completion time in BPPS become a bit old and not infrequently when there is incoming mail is not detected so late to be processed. The absence of a computerized system that regulates how informationing and storing data in a structured manual system BPPS cause need be replaced by a new system that is computerized. A computerized data system and this integrated system is packaged in a management information system that is database. Then system in trials to note the response from the BPPS by using SERVQUAL.
Never before did the design and manufacturing activities of management information systems integrated database among all parts of BPPS make these activities need to be done by involving all relevant sections within the scope of work BPPS. |