A Simulation Approach For Establishing Limits On Quality Expenditures  

Oleh:

Mackulak, Gerald T. ; Carter, Joseph ; Mendez, Edward G.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Simulation vol. 74 no. 5 (Apr. 1998), page 281-289.
Topik: Warehousing; logistics; quality; distribution; manpower
Fulltext: 281.pdf (778.65KB)

Isi artikel

This article proposes a methodology for quantitatively specifying the hidden cost of quality in a dry goods distribution warehouse. Determining this cost is particularly important in manual paced environments since it is difficult to estimate the potential savings of quality improvements. We develop a simulation approach for predicting the manpower requirements as a function of a percentage error function. This method will quantitatively set a maximum expenditure limit for any proposed quality improvement effort. The methodology could also be adapted to any other flexible manual paced operation using autonomous operators.

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