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The Social Construction Of Emotions In Child Protection Case-Talk
Oleh:
Forsberg, Hannele
;
Vagli, Ase
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
Qualitative Social Work vol. 5 no. 1 (2006)
,
page 9-32.
Fulltext:
9.pdf
(174.48KB)
Isi artikel
This article focuses on emotions as socially constructed realities by using discussions between Finnish child protection social workers and Norwegian child protection social workers as a case study. Drawing on ethnomethodology and Goffmanesque frame analysis, two major similarities are revealed in the two settings in terms of emotions. They involve the frame of despair and the frame of concern. These frames could be termed the trans-situational language of feeling of child protection case-talk. Dissimilarities are found in the ways of managing these major feelings, namely, in the frame of facts with no emotions and the frame of reflection with emotions. These contrasting orientations connect to the accomplished need for accountability to legal and welfare service systems or more implicitly to different kinds of knowledge. The article addresses the naturally occurring ‘doing’ of emotions as part of the production of knowledge and invites more research into the social, situational and organizational basis of emotions in social work.
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