Communicating With Employees: Building on an Ethical Foundation  

Oleh:

Harshman, Ellen F. ; Harshman, Carl L.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Business Ethics vol. 19 no. 1 (Mar. 1999), page 3-19.
Topik: Communicating; Ethical Foundation

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: BB27.36 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

The paradigm of work and the formal organizations within which people work are changing. Trends in organizations include less hierarchy, integrated structures, empowerd employees, teams and teamwork, labor-management partnerships, and myriad other changes. Underlying all these changes is a new emphasis on values regarding how organizations function. Among the critical organizational functions to which the values framework applies is communication. Most models of internal organizational communication are adaptations of the existing model for communicationg externally. These models fall short of what is needed to impact today's employees. The model presented in this paper is based on seventeen years of work in the transformation of large, complex organizations. Comparing classic models and theories of organizations with the characteristics and needs of high performance systems led to the development of a values-based, employee -driven communication model. The model includes a comparison of communication in both kinds of systems in terms of purposes, principles (The Seven Cs), content, and techniques.

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