The Customer Is Not Always Right  

Oleh:

Sorell, Tom

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Business Ethics vol. 13 no. 11 (Nov. 1994), page 913-918.
Topik: Customer; Consumerism

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: BB27.21 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

Consumers can sustain markets that are morally questionable. They can make immoral or morally suspect demands of individual businesses, especially small businesses. Even when they do not, the costs to firms of consumer protection can sometimes drive them to ruin. THis paper presents cases where defernce to the consuemr is variously unwarranted, cases that may prompt second thoughts about some kinds of consumerism.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali