The Relative Importance of Social Responsibility in Determining Organizational Effectiveness: Managers from Two Service Industries  

Oleh:

Kraft, Kenneth L.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Business Ethics vol. 10 no. 7 (Jul. 1991), page 485-492.
Topik: Relative Importance; Social Responsibility; Determining Organizational Effectiveness

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: BB27.13 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This paper investigates the relative importance of social responsibility criteria in determining organizational effectiveness as seen by managers of two service industries. The Organizational Effectiveness Menu (Kraft and Jauch, 1988) was used as a questionnaire with a sample of 53 firms. The conclusion is that while managers view ethical conduct as among the most important determinant of organizational effectiveness, numerous other social responsibility criteria are assigned relatively low priority. A question remains as to what managers will actually do when faced with limited resources.

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