Detail Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world Bibliografi Author: Blackshaw, Pete Topik: Organizational effectiveness; Customer relations; Consumer satisfaction; CGM (Consumer Generated Media); Credibility Bahasa: (EN )    ISBN: 978-0-385-52272-4     Penerbit: Doubleday     Tempat Terbit: New York    Tahun Terbit: 2008     Jenis: Books Fulltext: Satisfied Customers Tell Three Friends.pdf (1.37MB; 0 download) Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: 658.812 BLA s Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Abstract Includes bibliographical references (p. 187) and index.;The credibility of the commons and the core credibility drivers -- The consumer's the boss : today's new consumer-generated world -- Measuring CGM -- Not all marketers are liars : marketing and advertising with credibility -- Postcards from the welcome mat : credibility and your web site -- This company may be monitored for quality purposes : credibility in your product -- No place to hide : credibility and the CEO -- The neglected stepchild : consumer affairs -- When your company is googled : troubleshooting.; Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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