Detail Induk Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world (2008) Bibliografi Pengarang: Blackshaw, Pete Topik: Organizational effectiveness; Customer relations; Consumer satisfaction ISBN: 978-0-385-52272-4 Bahasa:  English Penerbit: Doubleday Tahun terbit: 2008 Jenis: Books Lokasi: Perpustakaan Pusat (Semanggi) Filter berdasarkan Nomor IndukNomor PanggilFormatKet. Letak: Filter No. Nomor Induk Nomor Panggil Tandon Format Thn. Cetak Ket. Letak Status 1 201001003066 658.812 BLA s No Printed (default)     Weeded  Back

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