Business ethics and job-related constructs: A cross-cultural comparison of automotive salespeople  

Oleh:

Honeycutt, Earl D. ; Siguaw, Judy A. ; Hunt, Tammy G.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Business Ethics vol. 14 no. 3 (Mar. 1995), page 235.
Topik: Business Ethics; Job-related Constructs; Cross-cultural Comparison; Automotive Salespeople
Fulltext: 235.pdf (1.42MB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: BB27.22 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Although a number of articles have addressed ethical perceptions and behaviors, few studies have examined ethics across cultures. This research focuses on measuring the job satisfaction, customer orientation, ethics, and ethical training of automotive salespersons in the U.S. and Taiwan. The relationships of these variables to salesperson performance were also investigated. Ethics training was found to be negatively related to perceived levels of ethicalness and performance. High performance U.S. salespeople reported high ethical behavior, while the opposite was true in Taiwan. Customer orientation in both countries was influenced by ethics training. Managers should evaluate current ethics training programs to insure correct ethical behavior is taught and rewarded.

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