May I Get the Door for You? An Ethnographic Take on the Labor of Doormen  

Oleh:

Fine, Gary Alan

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Work & Occupations vol. 33 no. 4 (Nov. 2006), page 417-420.
Topik: service work; professions; urban; ethnography
Fulltext: 417.pdf (60.56KB)

Isi artikel

This article reviews Peter Bearman’s ethnographic research on the characteristics of residential doormen. In this occupational case study, Bearman relies on the well-established Chicago school in discussing how doormen enact a variety of professional responsibilities beyond the obvious roles of security and surveillance. Bearman argues that doormen are also keen impression managers who must delicately negotiate the social dynamics that are an inevitable consequence of residential life in large buildings. This includes strategically balancing power and humility as well as handling contentious political and labor issues.

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