Detail Journal Of Service Research vol. 3 no. 2 (Nov. 2000) Bibliografi Bahasa: (EN )    Year:: 2000    Bulan: 11    Edisi: Softcopy     Penerbit: SAGE Publications Jenis: Journal - ilmiah internasional [Lihat daftar eksemplar jurnal Journal Of Service Research] Artikel dalam koleksi ini Strengthening The Satisfaction-Profit Chain, halaman 107-120 An Empirical Investigation Of Customer Satisfaction After Service Failure And Recovery, halaman 121-137 A Contingency Approach To Modeling Satisfaction With Management Consulting Services, halaman 138-153 Supervisor Communication Practices And Service Employee Job Outcomes, halaman 154-165 Word-Of-Mouth Processes Within A Services Purchase Decision Context, halaman 166-177 Retail Service Branding In Electronic-Commerce Environments, halaman 178-186  Edit Artikel Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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