Detail Journal Of Service Research vol. 3 no. 1 (Aug. 2000) Bibliografi Bahasa: (EN )    Year:: 2000    Bulan: 08    Edisi: Softcopy     Penerbit: SAGE Publications Jenis: Journal - ilmiah internasional [Lihat daftar eksemplar jurnal Journal Of Service Research] Artikel dalam koleksi ini Antecedents Of New Service Development Effectiveness: An Exploratory Examination Of Strategic Operations Choices, halaman 3-17 When Do Customer Contact Employees Satisfy Customers?, halaman 18-34 The Role Of Narratives In The Advertising Of Experiential Services, halaman 35-45 New Service Teams As Information-Processing Systems: Reducing Innovative Uncertainty, halaman 46-65 The Impact Of Empowerment On Customer Contact Employees’ Roles In Service Organizations, halaman 66-81 Customer-Employee Rapport In Service Relationships, halaman 82-104  Edit Artikel Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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