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JurnalJournal Of Service Research vol. 2 no. 4 (May 2000)
Bibliografi
Bahasa: (EN )    Year:: 2000    Bulan: 05    Edisi: Softcopy    
Penerbit: SAGE Publications
Jenis: Journal - ilmiah internasional
[Lihat daftar eksemplar jurnal Journal Of Service Research]
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  1. Technology Readiness Index (Tri): A Multiple-Item Scale To Measure Readiness To Embrace New Technologies, halaman 307-320
  2. A Bayesian Network Model Of The Consumer Complaint Process, halaman 321-338
  3. Improving Productivity In A Service Business: Evidence From The Hotel Industry, halaman 339-354
  4. The Relationships Between Culture And Service Quality Perceptions: Basis For Cross-Cultural Market Segmentation And Resource Allocation, halaman 355-371
  5. The Impact Of Incomplete Information On The Use Of Marketing Research Intelligence In International Service Settings: An Experimental Study, halaman 372-387

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