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Journal of Industrial Relations vol. 50 no. 2 (Apr. 2008)
Bibliografi
Bahasa:
(EN )
Year::
2008
Bulan:
04
Edisi:
Softcopy
Penerbit:
SAGE Publications
Jenis:
Journal - e-Journal
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Journal of Industrial Relations
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Artikel dalam koleksi ini
Introduction: Call Centres, the Networked Economy and the Value Chain
, halaman 195–208
Explaining Employees' Experience of Work in Outsourced Call Centres: The Influence of Clients, Owners and Temporary Work Agencies
, halaman 209–227
The Psychological Contract in Call Centres: An Employee Perspective
, halaman 229–242
Learning to Control: Training and Work Organization in Australian Call Centres
, halaman 243–256
'Teaming Up': Teams and Team Sharing in Call Centres
, halaman 257–269
Call Centres and the Quality of Work Life: Towards a Research Agenda
, halaman 271–284
Unions in the Information Economy: Info-service Work and Organizing in Australian Call Centres
, halaman 285–303
Location Matters: The Impact of Place on Call Centres
, halaman 305–318
Non-standard Employment and Promotions: A Within Genders Analysis
, halaman 319–337
Commitment, Functional Flexibility, and Addiction
, halaman 339–348
The Australian Charter of Employment Rights: Setting the Standard for New Legislation and Good Practice
, halaman 349–353
The Australian Charter of Employment Rights: The Missing Dimensions
, halaman 355–366
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