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Managing Socio-technical Interactions in Healthcare Systems
Bibliografi
Author:
El-Hassan, Osama
;
Fiadeiro, Jose Luiz
;
Heckel, Reiko
Bahasa:
(EN )
Penerbit:
Springer-Verlag Berlin Heidelberg
Tempat Terbit:
Heidelberg
Tahun Terbit:
2008
Jenis:
Papers/Makalah
Fulltext:
Managing Socio-technical Interactions.pdf
(596.16KB;
0 download
)
Abstract
We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, exhibit interactions between humans (social components) and technical components (devices, computer-based systems, and so on) that are critical for the domain in which they operate. Our framework is based on a new class of architectural connectors (social laws) that provide mechanisms through which the biddability of human interactions can be taken into account and the sub-ideal situations that result from the violation of organisational norms can be modelled and acted upon by reconfiguring the socio-technical systems. Our approach is based on formal, algebraic graph-based representations and transformations.
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