Computer-Mediated Communication and Group Decision Making: A Functional Perspective  

Oleh:

Li, Shu-Chu Sarrina

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Small Group Research vol. 38 no. 5 (2009), page 593-614.
Topik: functional theory; group decision making; group communication; computer-mediated communication; face-to-face communication
Fulltext: 593.pdf (124.43KB)

Isi artikel

This study adopts the functional perspective of group decision making as the theoretical framework to examine the differences between computermediated communication groups and face-to-face communication groups in terms of their decision-making process and performance. A field experiment was adopted by the study, which was built into a communication course involving two classes in a national university in northern Taiwan. These classes comprised 23 groups of 4 or 5 members each working for their final group projects. Of the 23 groups, 11 (51 persons) were randomly assigned to perform the task via computer-mediated communication, and the remaining 12 groups (61 persons) via face-to-face communication. The data analysis shows that most findings of the study confirm the notions of media-capacity theories. However, the findings of this study do not support the propositions of the functional perspective of group decision making. More detailed findings are discussed in the article.

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